Amma Call Center Launched in Tamil Nadu By J.Jayalalitha

Jayalalithaa launches 'Amma Call Centre'

Jayalalithaa on Tues launched a day-and-night center for guaranteeing quick response to grievances. The 'Amma decision Centre', which is able to work for the duration of the year, was launched by the Chief Minister here through video-conferencing. Jayalalithaa is lovingly self-addressed as 'Amma' (mother) by her supporters and her government is already running several initiatives named when her, together with the massively well-liked 'Amma Canteens' which give supported food, and 'Amma Mineral Water', among others.

The latest initiative was geared toward guaranteeing fast response to people's grievances wherever in they will dial fee variety '1100' at any purpose of your time within the day, a government unleash here aforesaid.

The Chief Minister's Special Cell is already concerned in addressing people's problems by referring petitions and letters to departments involved and this can be a trial to additional quicken the method, it said.  The details of the callers and therefore the problems reportable by them would be registered on laptop and said the relevant department for action through e-mail, SMS and phone , it said, adding, the callers will learn of the main points through SMS like that department and official their issue had been said. "The action taken on the grievance will be shared with the caller through SMS," it said.

Equipped with latest technology like laptop telecom Integration and Voice feller System, the centre can at the start handle up to fifteen, 000 calls each day, with 138 operators recruited for the aim. Their numbers are going to be expanded supported the necessity, the discharge additional.